Support Center
Get help with your account, trading, or any questions you might have. Our team is available 24/7.
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Fill out the form below and we'll get back to you within 24 hours.
Common Questions
How do I reset my password?
Click 'Forgot Password' on the login page and follow the instructions sent to your email.
Why is my withdrawal pending?
Withdrawals may take up to 24 hours for processing and blockchain confirmation.
How do I verify my account?
Go to Settings > KYC Verification and upload the required documents.
I have a trade dispute, what should I do?
Open the trade, click 'Report Issue' and our dispute team will assist you within 1 hour.
Can I change my registered email?
Contact support with your request and identity verification for email changes.
Support Hours
Urgent Issue?
For security-related emergencies (compromised account, unauthorized access), contact us immediately via Telegram: @usdvibe_urgent
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